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| Coming to Terms
Just a note about planning terms…
When planning in your school an important goal is to
develop a common language. People come to the school and
strategic planning from many different backgrounds and
experience and based on these contexts, there may be
disagreement on operational definitions for common
planning elements. A common language levels the playing
field and enables everyone in the school community to
participate in the development of a strategic plan and
understand his or her role in it. So that when the when
the English Department Chair and the head of the middle
school are working on a strategic initiative together
their meanings around goals, strategies, objectives and
outcomes correspond to those of College Guidance and
Admissions working together halfway around campus.
We have found that there are several key words that
separately and together carry different meanings for
different people, and consequently can become a barrier to
strategic thinking. This is particularly true of the words
mission and vision; goals and objectives; and strategies
and tactics. We have incorporated current management
thinking into the following definitions and distinctions
not as a final word but as a launch pad to create clarity,
consistency and consensus when your school uses these
essential terms in its planning.
10 Must-Know Planning
Terms
- Core Values: What are they and why are they
important?
Core Values are the soul of a school. They are
what the school stands for, what it holds dear,
what it believes in. Core values inform both mission and
vision and as such are indispensable to strategic
planning. Core values are often expressed in a group of
several statements that begin with phrases such as “we
believe,” “we care about,” “we value,” or “we commit
to.” We cannot get people to “buy into” our values. We
can only seek people who are predisposed to share them.
(See Exercise in
Values)
Vision: What is it and why do we need it?
Vision is an image
or description of the school community you aspire to
become in the future. It answers the question "If we could
create the school of our dreams and have the impact we
most desire, what would we look like in the year
2007?"
Vision statements are the result of mission statements
added to core values and bold goals. Vision statements
build community, inspire action and get everyone working
together toward the same outcome. Vision statements help
organizations soar. Mission statements keep them grounded.
(To
view elements of a winning vision statement click here
White Paper on Visioning)
Mission: What is it and how does it relate to vision?
While a vision statement is directional and answers the
question "Where will we be in five years?" a
mission statement is foundational and states the purpose
of the school’s existence. It answers the question
"why do we do what we do?"
The school mission statement should emerge from core
values and be enduring, typically lasting for the lifetime
of the school, with small adjustments along the way to
make it congruent with school vision. Unlike mission
statements of the past, which often seem have everything
in them but the proverbial kitchen sink, and fail to
differentiate the school from neighboring competitors,
today’s mission statements dwell less on the
"what" schools do than the "why" they
do it. By seeking the ‘why’ as it emerges from core
values a school can claim its points of distinction and
better communicate the "experience" it offers as
opposed to the "product." (See White
Paper on Visioning)
Goal: Can I measure it? How is it different from an
objective?
A goal is a broad statement of what the school hopes to
achieve and is qualitative in
nature. The school can have short-term and long-term
goals. It seeks to set clear goals and measurable
objectives. Goals supported by initiatives that have
measurable objectives become self-fulfilling. Strategic
plans with five to seven over-arching goals to be achieved
within three to five years are the most efficient to
manage.
Strategies: What are
they? How are they different from tactics? Who is
involved in setting strategy?
Strategies are statements of major approach or method
of attaining goals and resolving specific issues.
Strategies begin to answer the question "How will we
go about accomplishing our goals?" Strategies
describe a general approach or method; they don’t
describe specific activities or projects. Tactics describe
specific tasks that will advance a strategy. (Example: A
strategy to increase enrollment might be to step up
promotion; a tactic might be to increase the number of
open houses).
In schools, governing Boards typically approve
strategic plans to the level, leaving the strategy
setting to administrative leadership and the Strategic
Planning Committee.
Initiatives: What are initiatives?
Initiatives are the programs, projects, plans or
activities, prioritized annually, which must be
accomplished in order to achieve a stated goal.
Individuals or groups are the sponsors of initiatives and
responsible for their advancement.
Objectives: What are objectives and what’s in a good
one?
Objectives are specific, measurable statements of what
will be done to achieve goals within a time frame of one year or less. Objectives are
achieved through work plans. Work plans delineate who will do what by when, and
include measurements of success or desired outcomes,
called success indicators.
Success Indicators: What are they and why do we need
them?
Success indicators track the progress of work plans and
document the achievement of strategic vision. Schools in
a strategic planning process benefit from an agreed upon set
of success indicators in order to communicate plan
progress in a fairly global sense. In education there are
success indicators of sustainability presently being built
on the national level. They include such benchmarks as
student/teacher ratio, teacher salary and compensation,
and teacher diversity.
Outcomes: What’s the difference between these and
objectives?
Outcomes are desired changes in attitude, knowledge,
behavior or skills sought in a person or group of people.
Objectives are the steps taken to obtain the desired
outcome. The best objectives are SMART – specific,
measurable, agreed upon, reasonable, and time-limited.
(See How
to Write Smart Objectives)
We like outcome- based objectives because they take
objective writing to the next level and identify the
change that must occur for the objective to have been
considered accomplished.
Alignment: What is alignment and how important is it?
Alignment is how closely deeds mirror
beliefs and values. Misalignment often occurs when
organizations forget why they instituted certain
policies and procedures and enact them based on a
bureaucratic tradition that has long lost its
association with the core value it was created to
protect.
35 Keywords to Use When Building Strategy in Schools
Expand, develop, invest, build,
improve, promote change, expand, include, research,
educate, revitalize, transform, equip, maintain, enhance
quality of, diversify, retrench, joint venture,
coordinate, terminate, expand, penetrate, develop,
diversify, relocate, specialize, analyze, segment,
train, increase, decrease, teach, test, train
Relationship of Goals, Strategies & Tactics
Tactics make up strategies; strategies make up goals.
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A word is not a crystal, transparent and unchanged; it is the skin of a living thought, and may vary greatly in color and content according to the circumstances and time in which it is used.
Justice Oliver Wendell Holmes, U.S. Supreme Court (1902-32)
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