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The Marketing Risk Situation

At any given moment, every organization is at risk from at least one of the following marketing risk situations. This marketing risk situation is often the point of origin of marketing projects.

  1. Decline 
  2. Inadequate growth in market share 
  3. Maintenance
  4. Unusual action or inaction by the competition
  5. Static
  6. Sudden change
  7. New product introduction

We have taken the known remedies offered by Philip Kotler (Marketing Management) and applied them to five top marketing risk situations facing schools.

Marketing Risk Prescription List

SITUATION: Decline Marketing Objective: Stop the decline

Key Strategy: remarketing through revitalization/recycling; pinpoint and address the "fix-the-ship" issues

SITUATION: Inadequate Marketing Objective: Increase advancement and admission outcomes

Growth through increasing the market

Key Tactic: Open additional geographic markets through expansion; open additional demographic markets

SITUATION – Static Marketing Objective: Increase market share, enrollments or revenue

Key Strategy: market penetration - seeks increased response to present products/services in present markets through a more aggressive marketing effort

Key tactics: improve retention rate; improve application; cross-sell other products such as summer camp to current and families and alumni; offer incentives for increased use (sibling discounts); step up promotion; differentiate your school more; try to attract non-users by increasing product trial through offering incentives and samples (more open houses, community opportunities to use facilities, etc).

SITUATION: Maintenance Marketing Objective: Avoid complacency

Key Strategy: Establish a marketing system that gathers competitiveand external environment intelligence and responds to it with product/service improvements or changes accompanied by targeted marketing programs.

SITUATION: New Product Marketing Objective: Successful product launch

Introduction

Key Strategy: New product development; take new product into current markets first, then open new markets

Key tactic: Create and manage a referral system with current and past families and alumni

Growth Strategy/Tactics Matrix

Growth Strategy:

Market Penetration

Seeks increased sales for present products/services in present markets through more aggressive marketing efforts.

Growth Strategy: Market Development

Seeks to attract other market segments

Growth Strategy:

Product/Service Development

Seeks to increase sales by improved services for present markets

Key Tactics:

Increase unit of purchase

Suggest new uses for the product

Offer price incentives for increased use

Increase efforts to attract competitors' customers

Step up promotion

Improve brand differentiation

Increase efforts to attract non-users

Increase service trial through offering samples and incentives

Pricing up or down

Advertise new uses

Key Tactics:

Open additional units through regional expansion

Attract other market segments by developing product versions that appeal to these segments

Enter other channels of distribution

Advertise in other media

Build new relationships

Key Tactics:

Develop new product/service features by attempting to adapt, modify, magnify, minimize, substitute, rearrange, reverse or combine existing features

Create different versions of the same product/service

Develop additional models and/or sizes

 

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MARKETING PLANNING RESOURCES

Creating a Campus Marketing System

Growth Strategies

Marketing Risk Situations

Plan Formats

Team Approaches

Worksheets